Free whitepaper: "Browser-proof your website"

Discover the trends leading to higher browser failure rates, and Best Practices you can implement today to catch browser problems before your customers do. Follow these strategies to dramatically raise customer satisfaction with your website, while improving the efficiency of your helpdesk.

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Prior to BrowserHawk, 94% of all reported issues required escalation to senior support for resolution. After implementing BrowserHawk, first call resolution improved dramatically with only 4% of issues requiring escalation.

Nate Holder

SkillSoft Ltd.
Proactively detecting any potential end user browser issues with our eLearning platform and guiding users to corrective action is more critical now than ever. BrowserHawk helps us ensure a very high level of user participation and satisfaction.

Mark Resmer

CTO, eCollege
BrowserHawk makes it very easy for us to ensure our site's minimum system requirements are met, without burdening or frustrating our users. Despite the significant growth of our user base over the years, BrowserHawk has helped us keep our support costs relatively constant.

Corey Ramsden

SMARTHINKING
Thanks for all your help; cyScape, by far, has the best customer support of any company with which I've worked.

Kevin Richardson

Carnegie Learning
I've used BrowserHawk since 2004 and rely on it for critical business decisions. In today’s software world, where it seems other software products often crash, hang, or screw up in some fashion, BrowserHawk is a rare exception and proven to be rock-solid.

Chris Colby

President, Wildwind Software Corp.
BrowserHawk kicks a** and will meet or exceed all of our needs. My overall experience with cyScape is one of the best I have had among hundreds of interactions. The pre-sales support you provided was better than paid "Premium Support" from other vendors.

R Keith Beal
Thank you very much for the very thoughtful and detailed response! I especially like that you thought about my problem from a high-level perspective, and not just from a technical perspective.

Todd Northrop

Speednet Group
Just wanted to let you know that BrowserHawk has been a real timesaver and works GREAT! My boss is very pleased too. We no longer have to worry about being embarrassed in front of a client due to browser issues. Keep up the excellent work.

Robert Dean
I appreciate your detailed response. It encourages me that your business takes the time to actually CORRESPOND with your customers and potential customers, instead of just REPLYING.

Forrest C. Shields II

Free whitepaper: "Browser-proof your website"

Prior to BrowserHawk, 94% of all reported issues required escalation to senior support for resolution. After implementing BrowserHawk, first call resolution improved dramatically with only 4% of issues requiring escalation.

Proactively detecting any potential end user browser issues with our eLearning platform and guiding users to corrective action is more critical now than ever. BrowserHawk helps us ensure a very high level of user participation and satisfaction.

BrowserHawk makes it very easy for us to ensure our site's minimum system requirements are met, without burdening or frustrating our users. Despite the significant growth of our user base over the years, BrowserHawk has helped us keep our support costs relatively constant.

Thanks for all your help; cyScape, by far, has the best customer support of any company with which I've worked.

I've used BrowserHawk since 2004 and rely on it for critical business decisions. In today’s software world, where it seems other software products often crash, hang, or screw up in some fashion, BrowserHawk is a rare exception and proven to be rock-solid.

BrowserHawk kicks a** and will meet or exceed all of our needs. My overall experience with cyScape is one of the best I have had among hundreds of interactions. The pre-sales support you provided was better than paid "Premium Support" from other vendors.

Thank you very much for the very thoughtful and detailed response! I especially like that you thought about my problem from a high-level perspective, and not just from a technical perspective.

Just wanted to let you know that BrowserHawk has been a real timesaver and works GREAT! My boss is very pleased too. We no longer have to worry about being embarrassed in front of a client due to browser issues. Keep up the excellent work.

I appreciate your detailed response. It encourages me that your business takes the time to actually CORRESPOND with your customers and potential customers, instead of just REPLYING.