The easiest way to help your customers fix misconfigured browsers.

Is your help desk spending too much time assisting customers with browser problems? Automate your support with BrowserHawk IQ. It's a cloud service you can deploy instantly. Try it today for free.

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Automate your browser support

BH IQ proactively checks users for unsupported browsers and system settings that don't meet your website requirements. It provides self-help to users and collects troubleshooting data for your helpdesk.

Detect 150 browser settings

Detect browser type, mobile devices, OS, Java, Flash, Acrobat, Silverlight, connection speed, disabled cookies and JS, screen size, country, user language, SSL, firewalls, blocked popups and much more.

Deploy instantly

BH IQ is cloud-based and integrates seamlessly with any site by adding just two lines of HTML. No developer resources are required, and with our template library you'll be up and running immediately.

Maximize Your Profit

BH IQ slashes your support costs and keeps users focused on their main task at-hand, rather than on browser problems. This provides higher conversion rates, lower abandonment, and more profit for you.

Cut Problem Resolution Time

Customers find that BH IQ reduces their average handling time for browser related technical support by up to 95%. This greatly increases user satisfaction, brand loyalty and retention rates.

Market leader since 1998

BH IQ is the world's most popular browser analysis tool. Our customers include more than 35,000 developers across 70 countries. Your results are backed by our 30-day money-back guarantee.

  • Prior to BrowserHawk, 94% of all reported issues required escalation to senior support for resolution. After implementing BrowserHawk, first call resolution improved dramatically with only 4% of issues requiring escalation.

    Nate Holder
    SkillSoft Ltd.
  • Proactively detecting any potential end user browser issues with our eLearning platform and guiding users to corrective action is more critical now than ever. BrowserHawk helps us ensure a very high level of user participation and satisfaction.

    Mark Resmer
    CTO, eCollege
  • BrowserHawk makes it very easy for us to ensure our site's minimum system requirements are met, without burdening or frustrating our users. Despite the significant growth of our user base over the years, BrowserHawk has helped us keep our support costs relatively constant.

    Corey Ramsden
  • Thanks for all your help; cyScape, by far, has the best customer support of any company with which I've worked.

    Kevin Richardson
    Carnegie Learning
  • I've used BrowserHawk since 2004 and rely on it for critical business decisions. In today’s software world, where it seems other software products often crash, hang, or screw up in some fashion, BrowserHawk is a rare exception and proven to be rock-solid.

    Chris Colby
    President, Wildwind Software Corp.
  • BrowserHawk kicks a** and will meet or exceed all of our needs. My overall experience with cyScape is one of the best I have had among hundreds of interactions. The pre-sales support you provided was better than paid "Premium Support" from other vendors.

    R Keith Beal
  • Thank you very much for the very thoughtful and detailed response! I especially like that you thought about my problem from a high-level perspective, and not just from a technical perspective.

    Todd Northrop
    Speednet Group
  • Just wanted to let you know that BrowserHawk has been a real timesaver and works GREAT! My boss is very pleased too. We no longer have to worry about being embarrassed in front of a client due to browser issues. Keep up the excellent work.

    Robert Dean
  • I appreciate your detailed response. It encourages me that your business takes the time to actually CORRESPOND with your customers and potential customers, instead of just REPLYING.

    Forrest C. Shields II

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