BH IQ proactively checks users for unsupported browsers and system settings that don't meet your website requirements. It provides self-help to users and collects troubleshooting data for your helpdesk.
Detect browser type, mobile devices, OS, Java, Flash, Acrobat, Silverlight, connection speed, disabled cookies and JS, screen size, country, user language, SSL, firewalls, blocked popups and much more.
BH IQ is cloud-based and integrates seamlessly with any site by adding just two lines of HTML. No developer resources are required, and with our template library you'll be up and running immediately.
BH IQ slashes your support costs and keeps users focused on their main task at-hand, rather than on browser problems. This provides higher conversion rates, lower abandonment, and more profit for you.
Customers find that BH IQ reduces their average handling time for browser related technical support by up to 95%. This greatly increases user satisfaction, brand loyalty and retention rates.
BH IQ is the world's most popular browser analysis tool. Our customers include more than 35,000 developers across 70 countries. Your results are backed by our 30-day money-back guarantee.
Prior to BrowserHawk, 94% of all reported issues required escalation to senior support for resolution. After implementing BrowserHawk, first call resolution improved dramatically with only 4% of issues requiring escalation.Nate HolderSkillSoft Ltd.
Proactively detecting any potential end user browser issues with our eLearning platform and guiding users to corrective action is more critical now than ever. BrowserHawk helps us ensure a very high level of user participation and satisfaction.Mark ResmerCTO, eCollege
BrowserHawk makes it very easy for us to ensure our site's minimum system requirements are met, without burdening or frustrating our users. Despite the significant growth of our user base over the years, BrowserHawk has helped us keep our support costs relatively constant.Corey RamsdenSMARTHINKING
Thanks for all your help; cyScape, by far, has the best customer support of any company with which I've worked.Kevin RichardsonCarnegie Learning
I've used BrowserHawk since 2004 and rely on it for critical business decisions. In today’s software world, where it seems other software products often crash, hang, or screw up in some fashion, BrowserHawk is a rare exception and proven to be rock-solid.Chris ColbyPresident, Wildwind Software Corp.
BrowserHawk kicks a** and will meet or exceed all of our needs. My overall experience with cyScape is one of the best I have had among hundreds of interactions. The pre-sales support you provided was better than paid "Premium Support" from other vendors.R Keith Beal
Thank you very much for the very thoughtful and detailed response! I especially like that you thought about my problem from a high-level perspective, and not just from a technical perspective.Todd NorthropSpeednet Group
Just wanted to let you know that BrowserHawk has been a real timesaver and works GREAT! My boss is very pleased too. We no longer have to worry about being embarrassed in front of a client due to browser issues. Keep up the excellent work.Robert Dean
I appreciate your detailed response. It encourages me that your business takes the time to actually CORRESPOND with your customers and potential customers, instead of just REPLYING.Forrest C. Shields II